IT Configuration Management
- Experience in building and releasing software applications in a controlled environment with an understanding of full life-cycle configuration management activities, while performing related system administration activities.
- Responsible for validating and maintaining operational control of Production system configurations and software baselines.
- Coordinates with technical leads to schedule system downtime and release schedules and ensure proper configuration control of all system changes.
- Proficient in developing and implementing configuration management processes.
- Working knowledge of software change control best practices and methodologies.
- Understanding of configuration management's role in a development environment
- Solid understanding and experience with version control systems, change management systems and documentation management systems; Service Now and Remedy.
- Good understanding and experience with databases, SQL queries and stored procedures.
- Experience with Window, Server, IIS and SQL Server.
- Full life-cycle experience (design through delivery and support), developing and improving CM standards, practices and procedures.
- Familiar with Configuration Management concepts, build framework design and architecture.
- Provide design and implementation guidance and tutoring as necessary to team members in best practices, tool use, and quality assurance.
- Identify and implement innovative solutions to present and future customer needs; this includes deriving requirements from customer interactions.
- Promote awareness and acceptance of the Software Configuration Management process.
- Ensures appropriate security and access levels to the Configuration Management System